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Opening Team Viewer will allow Computer Solutions remote access to your IT, enabling us to work on your PC, laptop or tablet.

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Hosted Cloud FAQs

Our Technical Lead Llifon and our Helpdesk Technician Dave answer some of the key questions surrounding Cloud Services.

Q. What is a Cloud and how does it actually work?

 

​A. Cloud is a storage server that is not on your own network, not to be mistaken for a backup solution.

The cloud works like a hard drive/storage drive which can be accessible from anywhere.

Q. What are the benefits of Cloud?

 

​A. There are numerous, but mainly;

  • Being able to access your data from anywhere with a network connection.

  • Somewhere to store your data away from your machine (for example, in a case where the machine was lost or stolen)

  • Cheaper upfront costs (compared to a physical server)

This said, it's not the solution for everyone, we would always run a full analysis before recommending one solution over another.

Q. Is using Cloud servers cheaper that physical servers?

 

​A. The upfront costs would be substantially smaller, however over time this could potentially equal out. Physical servers do not come with the extra benefits that the hardware of a cloud server would be updated frequently (eg Azure).

Q. Am I still in full control of my data once it's in a Cloud Server?

 

​A. As the end user, you have control of the data that has been placed in the cloud server. In regards to its physical control that would be different, as it could be on any server spread across the globe, this can however potentially be tracked to help us maintain security.

Q. Is it more or less secure that physical servers?

​A. The security level would be the same due to the level of accessibility to the internet.

Q. Can a Cloud server fail and if so what happens?

 

​A. In essence yes they can fail, but... if a Cloud server fails, the data is stored separately, meaning that if the cloud server went offline a reserve server would soon take its place (in the example of OneDrive).

Q. How does using Cloud Solutions potentially speed up my processing speed and what applications can run using a Cloud?

A. Cloud Solutions can potentially speed up work by not needing to store excess files on multiple devices. You could store a document for example on a Cloud service and not on your laptop, therefore not taking up space on your device. This would speed up the work load as they wouldn’t have to keep multiple copies, some of which could be out of date (different versions).

 

Many application can be run through a cloud, including programs such as Microsoft Office and Google Drive. The end user would be able to work on a document from anywhere with a internet connection on the latest version of the document.

Q. What's the difference between Public and Private Cloud?

 

A.​ The difference between a Public Cloud server to a Private Cloud server is that using a public cloud multiple users have access and use the servers resources such as memory and processing power. This means that the system may fluctuate with performance due to many people using same system for their data at the same time. Private Cloud servers are cut off and separate, restricting access, limiting data breach risks and ensuring faster performance.

Many organisations use something called a Hybrid Cloud solution which is a mix of the two.

Q. Can I move from one Cloud to another?

 

A. The migration between Cloud storage such as Microsoft OneDrive to DropBox is possible and simple as you have the capability to move your own data to most cloud storage solutions. Other types of Cloud migration are entirely possible but can be more tricky, it's a case by case thing with lots of variables, but can often require a qualified Engineer with some know how.

If you have more questions or want more information, simply call or Click below to Enquire.